Privacy Policy

Ozone India Technology ("we", "our", "us"), a manufacturer registered at 38, Dhudeshwar Enclave, Sector-16C, Greater Noida – 201308, Uttar Pradesh, India (UDYAM: UDYAM-UP-29-0072870), operates the website https://ozoneindiatechnology.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

1. Information We Collect

1a. Information you provide

• Contact form submissions — name, email address, phone number, company name, and your enquiry message when you submit our contact form.
• WhatsApp communications — messages and contact details you share when contacting us via WhatsApp (+91 96500 17943).
• Email correspondence — any information included in emails you send to [email protected].

1b. Information collected automatically

• Analytics data — via Google Analytics 4 (GA4), we collect anonymised information about how visitors use our website including pages visited, time on site, device type, browser type, and approximate geographic location (country/city level). IP addresses are anonymised.
• Cookies — Google Analytics sets cookies (_ga, _gid, _ga_*) to distinguish unique visitors and track sessions. These are analytics cookies, not advertising cookies.
• Server logs — our hosting provider (Vercel) and CDN (Cloudflare) may collect standard web server log data including IP addresses, browser type, and pages accessed.

2. How We Use Your Information

• Responding to product enquiries and quotation requests
• Providing technical information and after-sales support
• Processing orders and coordinating shipments
• Understanding website usage to improve our content and products
• Complying with legal obligations under Indian law

We do not sell, rent, or trade your personal information to third parties. We do not use your information for automated decision-making or profiling that produces legal effects.

3. Cookies

Our website uses the following cookies:

• _ga, _gid, _ga_* — Google Analytics session and user identification cookies. Duration: 2 years (_ga), 24 hours (_gid). Purpose: website analytics.
• Cloudflare cookies — Cloudflare may set cookies for security and performance purposes.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser cookie settings. Disabling analytics cookies does not affect your ability to use the website.

4. Third-Party Services

Our website uses the following third-party services that may process your data:

• Google Analytics 4 — analytics platform. Data is processed in accordance with Google's Privacy Policy. We have configured GA4 with IP anonymisation enabled.
• YouTube — our website embeds YouTube videos. YouTube may set cookies when you interact with video embeds. Governed by Google's Privacy Policy.
• Cloudflare — CDN and security service. Cloudflare may process network traffic data. See Cloudflare Privacy Policy.
• Google Maps — our footer embeds a Google Maps map. Google may process location data. Governed by Google's Privacy Policy.
• WhatsApp — if you contact us via WhatsApp, your data is processed by WhatsApp LLC / Meta Platforms. See WhatsApp Privacy Policy.

5. Data Retention

• Contact enquiries — retained for 3 years for business records and follow-up.
• Order and transaction records — retained for 7 years as required by Indian tax law (GST records).
• Analytics data — retained for 14 months per Google Analytics default settings.

6. Data Security

We implement appropriate technical and organisational measures to protect your information, including HTTPS encryption on all pages, server-side security headers (HSTS, CSP, X-Frame-Options), and restricted access to contact data within our organisation. No method of transmission over the internet is 100% secure — we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your data (subject to legal retention obligations).
• Objection — object to processing of your data for specific purposes.
• Portability — receive your data in a machine-readable format.

To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request". We will respond within 30 days.

8. GDPR (European Union Visitors)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR). Our lawful basis for processing your data is: (a) legitimate interests — for analytics and website improvement; (b) contract performance — for enquiry responses and order processing; (c) legal obligation — for tax records. You may lodge a complaint with your local data protection authority.

9. Indian Law Compliance

This policy complies with the Information Technology Act, 2000 and the Information Technology (Amendment) Act, 2008 (India). As a manufacturer registered under MSME (UDYAM-UP-29-0072870), we process personal data in accordance with applicable Indian data protection requirements. The Digital Personal Data Protection Act, 2023 (DPDPA) provisions will be adopted as its rules are notified.

10. Children's Privacy

Our website is intended for business and industrial buyers. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

11. Links to Other Websites

Our website contains links to IndiaMart, TradeIndia, ExportersIndia, LinkedIn, and YouTube. This Privacy Policy does not apply to those external sites. We recommend reviewing their privacy policies before interacting with them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will be updated accordingly. Significant changes will be communicated via a notice on the homepage.

13. Contact Us

For privacy-related enquiries: